PRESS - Press - General

Capital One Outage Disrupts Mobile Banking and Online Access Capital One experienced a significant outage on Friday, affecting both its app and website, starting around 4:00 PM. Over 4,000 users reported issues within 10 minutes, primarily concerning mobile banking and online access. Many users could not view their checking or savings accounts, only credit card details, leading to confusion and concern. An error message, "We ran into a snag," was commonly reported. Capital One acknowledged the issue and is working on a resolution, but no timeline for recovery has been provided. Users are advised to contact customer support for urgent matters.