HSBC's System Outage Disrupts Banking Services, HKMA Orders Review HSBC experienced a widespread system outage on Friday due to an internal computer failure, not a cyberattack, as confirmed by the Hong Kong Monetary Authority (HKMA). The disruption affected online banking services from around 1pm, with some branches also impacted. Services at the Mong Kok branch resumed by 3:08pm, and by 6pm, al...

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HSBC's System Outage Disrupts Banking Services, HKMA Orders Review HSBC experienced a widespread system outage on Friday due to an internal computer failure, not a cyberattack, as confirmed by the Hong Kong Monetary Authority (HKMA). The disruption affected online banking services from around 1pm, with some branches also impacted. Services at the Mong Kok branch resumed by 3:08pm, and by 6pm, all online and mobile banking services were back to normal. The HKMA instructed HSBC to conduct a review to address the issue and prevent future occurrences.

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Published on Feb. 2th, 2026 Published on Feb. 2th, 2026

Scenario: Disruption / Critical Application Disruption

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Apr. 1st, 2026

Take a look at this recent Q&A on Risk.net featuring Nedim Baruh and Patrick Naim: "Industrialising the challenge process: AI in operational risk scenario analysis"

Structured scenarios have significantly enhanced the way scenario analysis is carried out, especially when it comes to challenging assumptions. Exchanges with validation teams are far more robust compared to earlier, less structured methods. Many thanks to Nedim Baruh and Zoi Fletcher for this insightful discussion, and to Risk.net for sharing it.